TWChat – Send or receive messages from users

Description

TWChat | Send or Get messages from users Through WhatsApp or other common platforms. This is Two Way Communication 😉

What does TWChat do?

TWChat has two main functions: sending messages to clients and receiving messages. Additionally, it offers other features to improve your support and marketing strategies. Let’s explore the key features:

Send Messages to Customers

With WooCommerce integration, you can send messages directly to your WooCommerce customers by utilizing the WhatsApp button added to the orders page and order preview, enabling you to send messages with just one click.

  • WOO Notes (Paid): Easily send notes about WooCommerce orders with a single click.

  • Ready Messages add-on (Paid): Prepare message templates and send them instantly.

  • Shortcodes (Paid): Customize message templates using shortcodes such as Name, Phone Number, Email, State, City, Address, Address 2, Payment Method, Transaction Number, Payment Link, Shipping Method, Shipping Cost, Order Status, Order Items, Link Order Items, Order Number, Total Order Maturity, Thanks Page Link, and Comments Link for Ordered Items.

Floating Widget

Users reaching out to you with a floating widget for message sending on your website.

  • Multi-account: Add multiple accounts to the widget.

  • Accounts Access time: Define availability times for each account.

  • Customizable Style: Fully customize the chat widget’s appearance to match your website design.

  • Frequently Asked Questions (Paid): Reduce support inquiries by providing an FAQ section. Users can find answers to common questions, resulting in fewer messages.

  • Social Networks: Display links to your Instagram, Facebook, YouTube, and other social network profiles.

Screenshots

  • Float Support Widget
  • WooCommerce

Installation

From the WP admin panel, click “Plugins” -> “Add new”.
In the browser input box, type “Two Way chat”.
Select the “Two Way chat” plugin and click “Install”.
Activate the plugin.
OR…

Download the plugin from this page.
Save the .zip file to a location on your computer.
Open the WP admin panel, and click “Plugins” -> “Add new”.
Click “upload”.. then browse to the .zip file downloaded from this page.
Click “Install”.. and then “Activate plugin”.
OR…

Download the plugin from this page.
Extract the .zip file to a location on your computer.
Use either FTP or your hosts cPanel to gain access to your website file directories.
Browse to the wp-content/plugins directory.
Upload the extracted OrdersPro folder to this directory location.
Open the WP admin panel.. click the “Plugins” page.. and click “Activate” under the newly added “OrdersPro” plugin.

Reviews

August 3, 2023
I really like this, the option to send messages to customers is quite successful and can save lives. It has allowed me to profit from most of my raise. Thanks.
March 1, 2023 1 reply
This plugin is a simple and easy-to-use plugin that allows website visitors to easily contact website owners through WhatsApp. The plugin is incredibly easy to install and configure, and it provides a great way for businesses to interact with their customers in real-time. One of the things that I really like about this plugin is that it's highly customizable. You can choose where to display the WhatsApp button on your website, customize the button's appearance, and even customize the message that is sent when a visitor clicks the button. It's not known so much, but I hope it will have more downloads in the future. I loved it!
Read all 2 reviews

Contributors & Developers

“TWChat – Send or receive messages from users” is open source software. The following people have contributed to this plugin.

Contributors

“TWChat – Send or receive messages from users” has been translated into 1 locale. Thank you to the translators for their contributions.

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Interested in development?

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