g-FFL Checkout

FAQ

Why is this plugin better than the alternatives?

• Built by an active FFL dealer who understands real-world compliance challenges and fulfillment needs
• Product has been continuously improved through feedback from hundreds of current FFL Clients
• We synchronize our FFL data with the ATF on a daily basis
• Comprehensive compliance solution handling state restrictions, document management, and ammunition regulations
• Mixed Cart support allowing for Firearms to be shipped to the selected FFL and Non-FFL items shipped to the customers shipping address
• Cloud-based infrastructure on Amazon Web Services ensures minimal downtime and consistent performance, we don’t run our servers under our desks and hope for the best.
• No Google Maps API key required for mapping features like other plugins require, reducing costs and complexity
• Crowd-sourced FFL document database with signed copies available for instant download
• Advanced dealer management tools including blacklisting
• Real-time compliance detection and automatic document requirement enforcement
• One-click ATF ezCheck integration and streamlined order management tools
• Integrates with FFL Cockpit, the premier product feed and dropshipping automation product for FFL’s

How do I flag a product as FFL required?

• Individual products: Check the “Requires FFL Shipment” checkbox in the product data section
• Bulk operations: Select multiple products from the main products list and use bulk actions to set them as FFL required
• The plugin automatically detects FFL items in the cart and activates the appropriate checkout flow
• Ammunition products can also be marked as such, prompting the FFL Checkout workflow for states that require Ammunition to be shipped to FFL’s

How does mixed cart support work?

• The plugin intelligently handles orders containing both FFL and non-FFL items
• FFL items automatically ship to the selected dealer, while other items ship to the customer’s address
• Customers see clear messaging explaining the split shipment process
• Shipping addresses are automatically managed without customer confusion
• Order details clearly separate FFL and direct-ship items for easy fulfillment

What state compliance features are included?

• Configurable ammunition compliance with automatic FFL routing for restricted states
• State-specific shipping restrictions for firearms, ammunition, or all products
• Custom error messaging for blocked shipments by state
• Automatic detection of document requirements (FID/FOID cards) based on shipping location
• Real-time compliance checking during checkout to prevent violations

How does the document management system work?

• Customers can securely upload required state licenses (FID/FOID cards) during checkout
• C&R license integration with direct API validation and document storage
• State-specific requirements automatically detected and enforced
• All documents stored in protected directories with secure access controls
• Automatic compliance verification based on shipping state and cart contents

What dealer management tools are available?

• Blacklist problematic dealers to prevent them from appearing in search results
• Customer favorite (last used) FFL appears first in search results for better user experience
• FFL document upload/download system for streamlined fulfillment
• One-click ATF ezCheck integration pre-filled with selected dealer information
• Comprehensive order details with dealer contact information

How does address validation work?

• Automatic PO Box detection and blocking for FFL shipments
• Optional billing/shipping address matching enforcement for fraud prevention
• Name verification to ensure FFL delivery names match billing information
• Custom error messaging for validation failures
• Real-time validation during checkout to prevent order processing issues

What happens if a customer tries to order from a restricted state?

• The plugin automatically detects restricted states based on your configuration
• Custom error messages explain why the order cannot be processed
• Different restriction levels available: firearms only, ammunition only, or all products
• Customers are clearly informed of restrictions before completing checkout
• Orders are prevented from processing to avoid compliance violations

How does the subscription work?

• Free setup fee with ongoing monthly subscription for data services
• Synchronizes daily with the ATF FFLezCheck database
• Full access to the eFile system for FFL document management
• Mapping and geocoding features included
• Priority support and feature updates included
• No Google Maps API costs or hidden fees

Can I customize the appearance and messaging?

• Fully customizable styling options to match your brand
• Configurable checkout messages for different scenarios
• Custom error messaging for state restrictions and compliance issues
• Flexible positioning options on the checkout page